Contact

Last updated 6 October 2026

Questions, problems with a design, billing, or just want to show us a box you made? Write to us at [email protected].

When we answer

We usually reply within two working days.

Helps us help you

• The e-mail address you signed up with.
• For a design problem: the project name, or the exported STL, and a photo if it's about a printed lamp.
• For billing: roughly when you paid and which plan.

More information

Refunds and cancelling a plan are covered in the refund and cancellation policy. Our postal address is in the legal notice.